Reservation Fee:  A non-refundable securing fee of $1500.00 , along with a signed contract will secure the date and conditions of this agreement.  The securing fee will be applied to the total contract amount.  All payments are non-refundable.

Extensive Clean-up Deposit:  A cleaning deposit of $1000.00 will be required when reservations are made.  This deposit will be refunded in full so long as the facility is found to be in the same condition it was prior to the event.  Any damage to the property will be the responsibility of the client.  Any excessive clean-up will result in additional charges payable by the client.  If there are any items missing, replacements charges are the responsibility of the client.  

Smoking Regulations:  There is absolutely NO smoking on the artificial turf or in the ranch house.

Sales Tax & Service Charge:  The current sales tax and a 20% service charge are additional.  This service charge is subject to state sales tax.  (CA State Board of Equalization Regulation no 1603)

Reservations:  Reservations are accepted on a first come basis.  The client must be responsible for all guests and sign and understand the release of all claims on Serenity Oaks Ranch.

Cancellation/Postponement:  Deposits may be transferred to another newly scheduled event as long as Serenity Oaks Ranch is given at least 2 months advance notice prior to the change.  You will have one year from the date you cancel or postpone to use your deposit.  If you choose not to postpone, but cancel your event,  you will lose 100% of all non-refundable deposits.  Event cancellations made less then 2 months in advance will result in the forfeiture of all monies on account.  In life many things arise that are unforeseen or unplanned events such as military deployment, acts of God or family illness.  Many things can happen that make it necessary to cancel or postpone your event resulting in the forfeiture of some or all monies on account.  To eliminate the worries of such an event, we suggest you purchase Cancellation insurance.

Pricing:  All pricing is subject to change without notice until date is booked.  Once you have booked with Serenity Oaks Ranch we will honor the prices at the time of the booking.  Should you need to reschedule your date, you will be subject to pricing and policies in place at the time of the rescheduling.

Payments:  We accept cash, checks, Mastercard or Visa for payments made.  If payments are not received within the 10 days of due date, the booking will be cancelled and made available for re-booking.  (If you choose to use a credit card, there will be a 3% processing fee added to your total.)

Privacy:   In order to insure privacy for both the client and Serenity Oaks Ranch neighbors, we must insist that guests and clients do not leave the property to wander around the neighborhood.  Please respect our neighbors at all times.